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Unable To Add Email To Field Group In Account Object In Rel13 (Doc ID 2377914.1)

Last updated on MARCH 27, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Not able to add Email to Field group in Account Object

In Application Composer -> Account Object -> Pages -> Details Layout.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Application composer and Drill down Account object pages
2. In Details page layout under the field group
3. Trying to add E-mail field and it is greyed out.

Cause

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