Fusion Learning Management: SkillSoft Content Not Communicating With Learning Cloud
(Doc ID 2378094.1)
Last updated on FEBRUARY 07, 2019
Applies to:Oracle Fusion Learning Management Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, Learner Experience
When a learner is completing a Skillsoft course (3rd party vendor course). The content opens and the learner completes the course, however, when the user completes the course and attempts to close the course a communication error is displayed.
the following error occurs.
The Skillsoft Course Player has encountered an error while communicating with the Learning Management System. As a result, your session will now be closed.
Internal Error: AICC Error: Request: https://libary.skillport.com/contentRelayer
The issue can be reproduced at will with the following steps:
1. Log in as learner
2. Locate Course
3. Start learning
4. Complete course
5. Attempt to close course
6.Error is displayed
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