"Unable to update <ORDER RELEASE ID> to the database. Either the record has been removed by another user or you do not have rights to edit it." Error When Executing Agent Action ORDER RELEASE - MOD - FUTURE PROCESSING (Doc ID 2378282.1)

Last updated on JANUARY 01, 2025

Applies to:

Symptoms

When uploading an XML File for existing Order Updation through Business Process Automation >> Integration >> Integration Manager >> Upload an XML/CSV Transmission getting error. 

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Create an Order Release by uploading an Order Creation XML File through Business Process Automation >> Integration >> Integration Manager >> Upload an XML/CSV Transmission getting error in the Log File
2. Upload an XML File for updating the created/existing Order Release through Business Process Automation >> Integration >> Integration Manager >> Upload an XML/CSV Transmission getting error in the Log File
3. Error message is displayed in the Log file

Cause

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