My Oracle Support Banner

"Unable to update <ORDER RELEASE ID> to the database. Either the record has been removed by another user or you do not have rights to edit it." Error When Executing Agent Action ORDER RELEASE - MOD - FUTURE PROCESSING (Doc ID 2378282.1)

Last updated on MARCH 26, 2018

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

When uploading an XML File for existing Order Updation through Business Process Automation >> Integration >> Integration Manager >> Upload an XML/CSV Transmission getting error. 

ERROR
-----------------------



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an Order Release by uploading an Order Creation XML File through Business Process Automation >> Integration >> Integration Manager >> Upload an XML/CSV Transmission getting error in the Log File
2. Upload an XML File for updating the created/existing Order Release through Business Process Automation >> Integration >> Integration Manager >> Upload an XML/CSV Transmission getting error in the Log File
3. Error message is displayed in the Log file

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.