External Configurator Failing
(Doc ID 2378591.1)
Last updated on JULY 31, 2018
Applies to:Oracle BigMachines CPQ Cloud Service - Version 2015 R2 and later
Information in this document applies to any platform.
When attempting to use an external configurator, the following error occurs:
An unknown error (class java.lang.NullPointerException) has occurred. Please contact your system administrator.
To help us track this error, please note the date and time in your report: 2018-03-21 17:02:41
The CPQ Cloud site was recently upgraded to ver. 2018A
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