ER: Scale Images For Twitter

(Doc ID 2378603.1)

Last updated on MARCH 30, 2018

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

 We create visuals for Facebook according to the recommended image dimensions for Facebook. When we started using SRM Publish (6 months ago) we used those same images to publish on Twitter and they would auto-adapt correctly and resize for Twitter. Recently we've seen that this capability went away. For example: On Jan 25th we published on our Twitter account @ViajesSoltour two different pictures with two different dimensions and they came out differently. The Spanish Tweet has the recommended images size for Twitter, the Portuguese Tweet has the recommended image size for Facebook. In the past SRM did streamline that for both images to show the same on Twitter correctly according to the recommended Twitter image dimensions.


 

Solution

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