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Cannot Create a New DIPC Service Instance Due to Pre-Provisioning Check Failure (Doc ID 2378628.1)

Last updated on JULY 30, 2018

Applies to:

Data Integration Platform Cloud - Version 17.3.5 and later
Information in this document applies to any platform.


When attempting to create a new Data Integration Platform Cloud (DIPC) service instance by pressing button "Create Instance", the "pre provisioning check" fails with the following error:

Pre provisioning check failed because of the below reasons:
Associated Services Check :
This service requires a running instance of the following associated service type to exist:

  DBaaS - Associated DBaaS for Data Integration Service

Ensure you have a running associated service instance before proceeding.

The error above may also be presented for cause 2, and/or the following error may also be observed as reported in <Document 2429174.1>:

Unable to complete load balancer configuration. LBaaS Error: Cannot process request. Contact Oracle Support Services.




The first cause can be triggered by this change: When creating the service, set: Database Backup=None


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