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Cannot Create a New DIPC-C Service Instance Due to Pre-Provisioning Check Failure (Doc ID 2378628.1)

Last updated on MARCH 16, 2023

Applies to:

Data Integration Platform Cloud Classic - Version 17.3.5 and later
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Data Integration Platform Cloud (DIPC) was formerly known as Autonomous Data Integration Platform Cloud (ADIPC). Data Integration Platform Cloud Classic (DIPC Classic or DIPC-C) was formerly known as Data Integration Platform Cloud (DIPC). Please see KM Document 2493395.1 for the full list of recently renamed PaaS services.

When attempting to create a new Data Integration Platform Cloud Classic (DIPC-C) service instance by pressing button "Create Instance", the "pre provisioning check" fails with the following error:

Pre provisioning check failed because of the below reasons:
Associated Services Check :
This service requires a running instance of the following associated service type to exist:

  DBaaS - Associated DBaaS for Data Integration Service

Ensure you have a running associated service instance before proceeding.


The error above may also be presented for cause 2, and/or the following error may also be observed as reported in Document 2429174.1:

Changes

The first cause can be triggered by this change: When creating the service, set: Database Backup=None

Cause

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