How To Ship An OBLPN Load That Is Stuck In Loads Status "Close Load In Progress"
(Doc ID 2378671.1)
Last updated on MARCH 26, 2019
Applies to:
Oracle Warehouse Management Enterprise Edition Cloud Service - Version 8.0.0 and laterInformation in this document applies to any platform.
Goal
On : 8.0.0 version,
ACTUAL BEHAVIOR
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Loads on status "Close load in progress"
Why does the WMS load being shipped get stuck in status **"****Close load in progress"** causing this load not to be able to ship?
When this happens Oracle Support changes the status of the load.
EXPECTED BEHAVIOR
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Expect the loads not to get stuck - "In progress"
STEPS
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The issue can be reproduced at will with the following steps:
1. Load OBLPNs onto a truck
2. When the Truck is full, close the Load
3. There is a brief disconnection on the RF -
4. The Load, does not close but stays "In Progress"
5. Cannot ship
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users run into a blockage in the process affecting the operation by delaying the entire flow.
Solution
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In this Document
| Goal |
| Solution |
| References |