Prime Project REST API Takes 30+ Secs to Return a Status 204 Message
(Doc ID 2378676.1)
Last updated on JUNE 04, 2019
Applies to:
Oracle Prime Cloud Service - Version 17.12.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Any 204 response calls from the Prime Rest API take about 30+ seconds to return that status
EXPECTED BEHAVIOR
Would expect returns to be as fast as a 200 Response status.
STEPS
The issue can be reproduced at will with the following steps:
1. https://customer-prime-us.oracleindustry.com/primeapi/restapi/resource/projectId/2001
- Status 204
- Time 32 sec
2 . https://customer-prime-us.oracleindustry.com/primeapi/restapi/project/workspace/8
- Status 204
- Time 34 sec
3. https://customer-prime-us.oracleindustry.com/primeapi/restapi/project/workspace/6
- Status 200
- Time 1.3 sec
BUSINESS IMPACT
Due to this issue, users cannot work in a timely matter
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |