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Prime Project REST API Takes 30+ Secs to Return a Status 204 Message (Doc ID 2378676.1)

Last updated on JUNE 04, 2019

Applies to:

Oracle Prime Cloud Service - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Any 204 response calls from the Prime Rest API take about 30+ seconds to return that status

EXPECTED BEHAVIOR

Would expect returns to be as fast as a 200 Response status.

STEPS

The issue can be reproduced at will with the following steps:
   1. https://customer-prime-us.oracleindustry.com/primeapi/restapi/resource/projectId/2001
   - Status 204
   - Time 32 sec

   2 . https://customer-prime-us.oracleindustry.com/primeapi/restapi/project/workspace/8
   - Status 204
   - Time 34 sec

   3. https://customer-prime-us.oracleindustry.com/primeapi/restapi/project/workspace/6
   - Status 200
   - Time 1.3 sec

BUSINESS IMPACT

Due to this issue, users cannot work in a timely matter

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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