Oracle Fusion Learning Cloud: Learning Request Aproval Rule Not Working

(Doc ID 2378776.1)

Last updated on APRIL 11, 2018

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Goal

Learning Request Approval Rule not working

When a Learner requests a course , Request status is shown as Submitted.
Notifications are not sent to Learner & Manager. Manager unable to View the
approval task.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Learner and request for a course
2. Request status shows as submitted
3. but the notifications are not sent to manager for approval

Employee and manager are assigned to Seeded Employee role, Manager role and
custom learner roles

Solution

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