My Oracle Support Banner

Error in Financial Consolidation and Close Cloud Service (FCCS) When Posting or Unposting Journals: "An unknown error has occurred" (Doc ID 2378784.1)

Last updated on OCTOBER 09, 2024

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version 18.02.67 and later
Information in this document applies to any platform.

Symptoms

When try to post a journal in FCCS get an error

"An unknown error has occurred. Message: The member @ANCESTORS('MemberName Alias (XXXXXX)') does not exist for the specified cube or you do not have access to it."

NOTE: The names inside the parentheses represent the specific member name and alias of one particular member selected for the journal.

The error only appears for certain members. However, with other members for the impacted dimension, the system allows the journal to be posted. The referenced member is confirmed to exist in the application.

Changes

Some metadata changes have recently been applied; one or more members may have been added or removed or had their properties modified.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.