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Error Occurs In Financial Consolidation And Close Cloud Service (FCCS) When Posting Or Unposting Journals: "An unknown error has occurred" (Doc ID 2378784.1)

Last updated on MARCH 28, 2018

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version 18.02.67 and later
Information in this document applies to any platform.


You're attempting to post a journal in FCCS. After you enter the appropriate members/values and save the journal, you try to post it. But an error results: "An unknown error has occurred. Message: The member @ANCESTORS('MemberName Alias (123456)') does not exist for the specified cube or you do not have access to it."

NOTE: The names inside the parentheses represent the specific member name and alias of one particular member you have selected for the journal.

The error only appears for certain members. If you select other members for the impacted dimension, the system allows the journal to be posted. The referenced member is confirmed to exist in the application.


Some metadata changes have recently been applied; one or more members may have been added or removed or had their properties modified.


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