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Payment Endpoint Returns JSON with Error "Request could not be completed." (Doc ID 2378804.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

ISSUE SUMMARY

While calling payment endpoint, the webhook attached to Credit Card order does not return valid JSON causing the order cannot be processed.

STEPS TO REPRODUCE ISSUE:

Configure External Price webhook URL to point to admin server

Call payment endpoint through OCCS ccdebug or other REST clients when Server Side Extension Services is down on or issue many payment endpoint calls to simulate the actual shoppers traffic, and check the response JSON.

You can simulate the shopper's traffic by placing orders through store front UI, and use browser developer tools to view the JSON in the response. 

Changes

 

Cause

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In this Document
Symptoms
 ISSUE SUMMARY
 STEPS TO REPRODUCE ISSUE:
Changes
Cause
Solution
References


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