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Unable to Save User Preferences in Analytics (Doc ID 2378807.1)

Last updated on SEPTEMBER 25, 2019

Applies to:

Primavera Analytics Cloud Service - Version 17.1 and later
Primavera Analytics - Version 17.7 and later
Information in this document applies to any platform.


When making changes to the preferences in Analytics and clicking OK, the changes are not saved.


Steps to Reproduce:

  1. Log into Analytics.
  2. In the top right corner, choose the down arrow next to the logged in user's name.
  3. Choose My Account.
  4. Change something on the Preferences tab and click OK.
  5. Choose My Account again.
  6. Item that was "changed" was not saved.





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