M1-CSTOL "Crew Shift Active For Too Long" To Dos Not Automatically Completed
Last updated on MARCH 30, 2018
Applies to:Oracle Mobile Workforce Cloud Service - Version NA and later
Oracle Utilities Mobile Workforce Management - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 2.3]
Information in this document applies to any platform.
On : NA version, System Wide
"Crew Shift Active for Too Long" To Dos not automatically completed, To Do Type: M1-CSTOL
Like other To Dos in MWM, this To Do Type should automatically complete when the condition has been resolved. In this case, when a Crew forgets to end their Shift for an extended period and then later completes it on the MCP or the dispatcher manually completes it for them, the To Do remains open. It should be automatically completed like most other To Dos in MWM when the initial exception has been resolved. The Crew Shift Monitor batch should close out these To Dos that it created when the Shift has been Completed.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms