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Duplicate Notifications for PR approval "The Approval information is currently not available. Your help desk was notified. The approval task is not completed. Try again later." (Doc ID 2379061.1)

Last updated on MARCH 27, 2018

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Self Service Procurement - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 User has created a requisition and submitted for approval. Immediately (within 15minutes) user withdraws the requisition, makes some changes and resubmits for approval. It was noted that approver now has two notifications in their work list for approval.

Cause

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