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Automatic SSO Account Creation Does Not Work for B2B Users (Doc ID 2379348.1)

Last updated on FEBRUARY 07, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

According to the documentation one of the benefits for using SSO is:
If an unregistered shopper is logged into the external system, then the first time the shopper accesses the Commerce Cloud site, a shopper profile is automatically created.

However,a new user was not created in our system. How do we enable the creation of profiles coming from the SSO login if they do not currently exist?

Cause

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