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Credit Note Created With Wrong Date, Can It Be Changed? (Doc ID 2379406.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Fusion Project Billing Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Manage Project Contracts-Manage Project Contract Revenue

Credit note created with wrong date and cannot be changed

A project invoice was initially created with the Invoice Date as 2018-02-28.The invoice was transferred and accepted in AR.

After that, we had to cancel the invoice because billed hours had to be changed. But when cancelling the invoice, the user did not change the date and the Credit Note was created for today's date (2018-03-19).

The issue is that the credit note was approved and released, so we cannot change the invoice date in the UI no more and this will make the credit note get accounted in a different period that invoice it was applied to.

Is there any way we can edit the credit note's date through the UI? And If not, can a data fix be considered for this situation?
 

Solution

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