Group Sequence Number Not Updated on Drag-and-drop Reorder

(Doc ID 2379435.1)

Last updated on MARCH 29, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2017 R2 and later
Information in this document applies to any platform.

Symptoms

Drag-and-Drop reordering of child line items does not work when _group_sequence_number is used instead of _sequence_number.

When a user clicks and drags a child line item to a different position within the same model, the _group_sequence_number for each of the reordered line items will remain unchanged. As a result, when the quote is saved or updated, the line items revert back to their original positions based on their retained _group_sequence_number values.

Pictured is a Line Item Grid where the "#" column is mapped to _group_sequence_number. Take note of Product HT-146HD, outlined in red, which will be reordered via drag-and-drop.

In the image below, Product HT-146HD has been moved via drag-and-drop, causing other line items to reorder. However, none of the reordered line items (including HT-146HD) have been updated to reflect their new _group_sequence_number values.

Changes

The environment was upgraded to 2017D. This behavior has also been found in environments on 2017 R2.

Cause

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