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Non-Zip Item Attachment Gives Error at Import in PIM for Some File Types (Doc ID 2379589.1)

Last updated on MAY 07, 2018

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.17.11.0 and later
Oracle Fusion Product Hub - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Import Items

Importing of Attachment through Supplier Portal fails

The attachment uploaded in the supplier portal is not imported. The error description in the item batch does not contain any useful information to identify the problem.

ERROR
-----------------------
PA-100027(UNIL001) :
  GOTS_Certificate.pdf: Item: null(null), null - Incident details are:




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create and submit item with an attached file from Product Hub Portal
2. Review the Supplier Upload in PIM
3. Submit for import
4. Notice the item is imported, but without attachment
5. Note the error in "Error" tab of the item batch

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create items with attachments from Product Hub Portal.

Cause

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