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Fusion Workforce Compensation: PDF Format Error With Printable Statement (Doc ID 2379742.1)

Last updated on NOVEMBER 11, 2020

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version and later
Oracle Fusion Compensation - Version and later
Information in this document applies to any platform.


When attempting to click on View Printable Statement, the following error occurs.

Error in generating Statement. This message is for debugging only :
  Template AbsolutePath : /Human Capital Management/Compensation/Total Compensation Statement/Data Models DisplayName : Data Models Type : Folder File Name Data Models Template AbsolutePath : /Human Capital Management/Compensation/Total Compensation Statement/TotalCompStmt.xdo DisplayName : Total Compensation Statement Report Type : Report File Name TotalCompStmt.xdo Template AbsolutePath : /Human Capital Management/Compensation/Total Compensation Statement/TotalCompStmtXsl.xsb DisplayName : Style sheet for Total Compensation Statement Type : SubLayout File Name Client received SOAP Fault from server : PublicReportService::generateReport for reportAbsolutePath [/Human Capital Management/Compensation/Total Compensation Statement/TotalCompStmt.xdo] failed: due to oracle.xdo.server.ServerException: oracle.xdo.XDOException: oracle.xdo11g.parser.v2.XMLParseException; systemId: xdoxsl:///Human Capital Management/Compensation/Total Compensation Statement/TotalCompStmtXsl.xsb?loc=en-US; lineNumber: 1; columnNumber: 1; Start of root element com.sun.proxy.$Proxy492.runReport(Unknown Source)at oracle.xdo.service.client.ReportService.runReport( oracle.apps.hcm.compensation.totalCompensation.statements.ui.common.GeneratePdfFromXml.generateReport(

The issue can be reproduced at will with the following steps:
Generate Statements > Click on Printable Statements




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