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Fusion Applications - Global Payroll - Absence Integration To Payroll Errors (Doc ID 2379799.1)

Last updated on MARCH 29, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll

When attempting to run calculate payroll process,
the following error occurs.

ERROR
-----------------------
Error was encountered when processing payroll relationship xxxxxx.
An error occurred when processing element {ELEM_NAME. (ETNAME=yyyyyyy)
An error occurred when processing formula yyyyyy ENTITLEMENT RESULT.
An error occurred during formula execution. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=An external function call error occurred for formula ORA_ENTITLEMENT_CALCULATOR, line 227.)
An external function call error occurred for formula ORA_ENTITLEMENT_CALCULATOR, line 227.
An application error occurred. An assertion failure was detected at location pylogerr:1.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set up element
2. Setup up absence plan
3. Record Absence
4. Generate Calculation Cards Successfully
5. Generate Element Entries Successfully
6. Calculate payroll > see the error message


Cause

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In this Document
Symptoms
Cause
Solution
References


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