Error customizing CX Cloud Mobile application - Sorry! An unexpected error occurred, your application could not be saved.

(Doc ID 2379825.1)

Last updated on MARCH 29, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, CX Mobile Application
Error received when customizing CX Cloud Mobile application.

Warning!
Sorry! An unexpected error occurred, your application could not be saved. Please contact System Administrator/ Support for further assistance.

Also a text file is being generated named with this format: OracleExtn_xxxxxxxxxxxxxx.txt containing actions being done before saving and ending with InternalĀ ServerĀ Error.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms