Not Receiving Notification From BI Publisher

(Doc ID 2379931.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Analytics

ACTUAL BEHAVIOR
---------------
BI Publisher notification from bipublisher-notification@oracle.com for Scheduled Report Jobs have stopped coming through since 01/26/2018.

EXPECTED BEHAVIOR
-----------------------
Expected to get a notification whenever a schedule job run

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Schedule a a report
2. The job is executed, however the email notification is not received. If something is wrong, the administrator is not notified.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot receive the schedule notification

Cause

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