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"The request could not be processed. An invalid response was received by the proxy or gateway server" Exception when Viewing Lane Summary Data (Doc ID 2379960.1)

Last updated on MARCH 30, 2018

Applies to:

Oracle Transportation Sourcing Cloud Service - Version 6.4.1 and later
Oracle Transportation Sourcing - Version 6.4.1 and later
Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When choosing the action "View Lane Summary" action from the Lane Aggregation screen, the screen times out before results are returned and the following exception is displayed

ERROR
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EXPECTED BEHAVIOR
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It is expected to be able to see the lane summary data on the screen.  The screen displays results if the data set is small, but times out if the data set is large.

STEPS
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The issue can be reproduced with the following steps:

1. Navigate to Sourcing > Lane Aggregation > Lane Summary Criteria
2. Search for and select a record
3. Click Actions > View Lane Summary and select the 'Using Web' option.

Cause

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In this Document
Symptoms
Cause
Solution


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