My Oracle Support Banner

Content and Experience Cloud Search Error: "Unable to retrieve search results. The error was caused by an internally generated issue. The error has been logged." (Doc ID 2380319.1)

Last updated on APRIL 20, 2018

Applies to:

Content and Experience Cloud Service - Version and later
Information in this document applies to any platform.


When a search is done, the service reports an error like below:




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.