Unable To Import Users

(Doc ID 2380329.1)

Last updated on APRIL 15, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.11.0 version, Accounts, Contacts, Households

Unable to import Users

We are unable to import the users getting an error called invalid BU.


ERROR
-----------------------
Invalid value for PERSON-


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OSC
2. Navigate to FSM -> Manage File Import Activities
3. Submit Employee Resource import job
4. Job is ending in error.

BUSINESS IMPACT
-----------------------
Business impact not provided. However, based on priority of the issue, the business impact seems minimal.

Cause

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