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The "Additional Conditions To Filter Cc Users" setting Is Not Working as Expected (Doc ID 2380487.1)

Last updated on APRIL 13, 2018

Applies to:

Primavera Unifier Cloud Service - Version 18.2 to 18.3 [Release 18.2 to 18.3]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The "Additional conditions to filter Cc Users" setting is not working correctly for the end step of the workflow for any Business Process (BP) - the user names displayed in the "Cc…" field on the BP form (when sending the record to the end step) appear to be correctly filtered from the preassigned groups per the conditions set by the user, but the notification is still sent to all users in the preassigned groups regardless of the filtered users displayed on the form.

EXPECTED BEHAVIOR

The "Additional conditions to filter Cc Users" setting should send a notification to the list of users that have been filtered by the conditions in the workflow schema when the record reaches the END step.

 

The issue can be reproduced at will with the following steps:

  1. Log into the Unifier environment
  2. Create and process a BP record through the Workflow to the END step.
  3. Note that the Action tab "TO" field shows the correct recipients.
  4. However, when the record reaches the next or end step, additional users are copied on it even though they were not listed as a recipient.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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