User adminstration/logon for Legacy CASB subscription tenants versus UCM CASB subscription tenant models

(Doc ID 2380768.1)

Last updated on MARCH 30, 2018

Applies to:

Oracle CASB Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Users are not able to access the CASB instance and login despite repeated welcome e-mails having been sent.

Using the welcome e-mail received to Activate their CASB account users cannot login.


Cause

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