JBO-57001: Invocation of service URL used in connection failed with status code 406 Not Acceptable

(Doc ID 2380771.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

When attempting to Invoke External Rest API
the following error occurs.

ERROR
-----------------------
JBO-57001: Invocation of service URL used in connection failed with status code 406 Not Acceptable.

The external REST API has been white-listed with sales cloud URL and IP address and it is working fine when executed from the SOAP UI.

Some methods and operations are working fine, some are not. Example:
Account Creation - Working on both SOAP and Sales Cloud
Account Update   - Working on SOAP but an error in Sales Cloud
Contact Creation - Working on SOAP but an error in Sales Cloud
Contact Update   - Working on SOAP but an error in Sales Cloud

 

 

Changes

 

Cause

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