Users Receiving 'Invalid Date' Error when Making Changes to Scheduled Post

(Doc ID 2380937.1)

Last updated on APRIL 04, 2018

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Publish

ACTUAL BEHAVIOR
---------------
Error when saving post

User is receiving 'Invalid Date' error whenever they attempt to make a change to a scheduled post. The date and time that have been selected are removed and user receives error requiring user to reenter information in order to schedule.

EXPECTED BEHAVIOR
-----------------------
Schedule tool works without throwing error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Visit scheduled post > scroll to make changes to post or to change date/time schedule information > scheduled time is removed and user receives 'Invalid Date' error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot quickly make changes to posts without having to reset scheduled date and time.

Changes

 

Cause

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