RDFCS: Bootstrap Build Returns "ERROR : rdf_bootstrap.ksh[215] - Unable to change directory to RPAS_CUST_ROOT/config_customer"

(Doc ID 2381416.1)

Last updated on APRIL 05, 2018

Applies to:

Oracle Retail Demand Forecasting Cloud Service - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

After copying configuration files (rdfcs_config.tar.gz) and the hierarchies (rdf_hiers.tar.gz) to the SFTP server following by copying the COMPLETE file to the COMMAND directory, the Bootstrap Build Task is failing with following error in the logs:

Changes

Cause

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