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RDFCS: Bootstrap Build Returns "ERROR : rdf_bootstrap.ksh[215] - Unable to change directory to RPAS_CUST_ROOT/config_customer" (Doc ID 2381416.1)

Last updated on APRIL 07, 2021

Applies to:

Oracle Retail Demand Forecasting Cloud Service - Version 16.0 to 16.0 [Release 16.0]
Information in this document applies to any platform.

Symptoms

After copying configuration files (rdfcs_config.tar.gz) and the hierarchies (rdf_hiers.tar.gz) to the SFTP server following by copying the COMPLETE file to the COMMAND directory, the Bootstrap Build Task is failing with the following error in the logs:

Cause

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