My Oracle Support Banner

Users Require Admin Rights To Update From 3.7.9. To 3.7.10 - Error 1730 (Doc ID 2381475.1)

Last updated on DECEMBER 12, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

Admin rights were required to the user in order to update from 3.7.9. to 3.7.10. Client binary deployment is done using SCCM in Per Machine install mode. Thus when add-in is receiving a new version auto update is firing, but a software installed per machine mode (with admin credentials) will require the same elevated rights on upgrade. If add-in is installed manually no issue occurs, upgrade is working fine. Uninstall and reinstall as workaround is working fine without any admin intervention. 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Approach # 1: (Preferred)
 Approach # 2

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.