My Oracle Support Banner

OBIEE Attainment Report Taking A Long Time To Respond Even With Filters (Doc ID 2381491.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.17.09.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Custom BI analysis on seeded subject area "Incentive Compensation - Attainment Real Time" and "Credits Real Time" is taking about 15 minutes to complete

EXPECTED BEHAVIOR
-----------------------
Should complete within few minutes.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create report "Earning Report"
2. Run report and noticed it took a long time to complete.
  The report has 4 filters
  1) Business Unit
  2) Period
  3) Participant
  4) Compensation Plan
  Last 3 filters are column prompts .
  User ran the report with BU and Period = Sep 17, the reporting is running for around 15 minutes to give me the results.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the report in reasonable time to validate earnings.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.