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In Some Quotes The Approval History Field Is Overwritten After the Action "Open Quote" is Performed (Doc ID 2381512.1)

Last updated on JULY 06, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R1 and later
Information in this document applies to any platform.

Symptoms

Approval History is updated when performing "Open Quote" for transactions that meet the following conditions:

1. They have passed through the Approval flow and have been Approved
2. The Approval History attribute is visible in the current step, for the user's Participant Profile.

The Approval History value is overwritten with a text similar to: "User xyz [Company] revised the quote on the date MM/dd/YYYY."

Changes

 

Cause

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