"Unhide" And "Unhide All" Hidden Tasks Causes Unifier System Error

(Doc ID 2381519.1)

Last updated on APRIL 12, 2018

Applies to:

Primavera Unifier Cloud Service - Version 18.3 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Version 18.3.0.2, User Mode

Expected Result: Users should be able to "Unhide" and/or "Unhide All" in the Unifier Home page under 'Tasks' node without incident.

Actual Result: When the user triggers either of these actions the following Unifier Alert is thrown:

"Alert     The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into the Unifier environment.
  2. Navigate to the Unifier Home Page > Click "Actions" > Unhide or Unhide All > receive the Alert noted above.

 

Cause

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