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BI Publisher Scheduled Report: Cannot See Anything In Delivery Section In Any Browser For PDF Files (Doc ID 2381533.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Cannot see anything in Delivery section in any browser for PDF files

Customer explained that for certain report Lettera_Invito_a_Fatturare, they have a bursting query which is sending email in PDF format. When the report schedule is accessed through https:// <BI URL>/analytics/saw.dll?bipublisher , he doesn't see the files in Output and Delivery section. He can see the output when accessed from https://<BI URL>/xmlpserver

For other reports , it is working fine, the output files are listed in Output and Delivery section in /analytics link

Both reports have similar bursting queries, and same dividing factor (Participant Name), same file type (PDF) and same Delivery channel. File sizes are not too big (124 kb etc). Only report layouts for the two reports are slightly different. The Not working report has a Break section in the layout
 
Email is sent as expected through the bursting query, and PDF file is attached in the email

EXPECTED BEHAVIOR
-----------------------
Output and Delivery section should be populated for report Lettera_Invito_a_Fatturare

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Schedule report Lettera_Invito_a_Fatturare , it has bursting enabled by /DATA_DS/PAYSHEETS/PARTICIPANT_NAME
2. After job is completed, check the Output and Delivery section, no files are listed in here

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see output files for specific report

Cause

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In this Document
Symptoms
Cause
Solution
References


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