My Oracle Support Banner

BIP Document Delivery Fails Using Account - Parameter4 in UCM Content Server (Doc ID 2381592.1)

Last updated on JANUARY 19, 2024

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Analytics

OBIP Document delivery fails using UCM Content Server

This is the business flow for customer: They are using the bursting query report to export the report to Content server , using Account parameter. Next they are running File import to import this file from Content server into SUI using Manage File Import

Issue is that in BIP Scheduling > Output > Account > This has only 4 accounts listed.
But in File Import Export, Account is having a much longer list of Accounts.

Reason why they need this is if file is not sent to UCM with the correct Account value , then file is not available for Import in SUI. E.g. For Importing with object = Contact, system is internally looking only for files which have account value set to crm$/contact$/import$

How can we add more accounts in BIP Scheduling page?

If bursting job is run with Account value not available in the list, it fails. Diag log and error attached.
If bursting job is run with Account value available in the list, it succeeds.
If bursting job is run with no Account value , it succeeds.

oracle.stellent.ridc.protocol.ServiceException: Content item 'AD1' was not successfully checked in. User 'FUSION_APPS_OBIA_BIEE_APPID' does not have sufficient privileges to access the content account 'ic/incentiveCompensationTransaction/import'

The issue can be reproduced at will with the following steps:
1. Create a data model/BIP report with a bursting query to UCM, include PARAMETER4 for Account, use one of the values not available in UI
2. Run the schedule, the job ends in Problem status
3. Error is "User 'FUSION_APPS_OBIA_BIEE_APPID' does not have sufficient privileges to access the content account 'ic/incentiveCompensationTransaction/import'

The issue has the following business impact:
Due to this issue, users cannot send files to UCM with Account name populated


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.