My Oracle Support Banner

Email Task Approval Not Working For Timesheets (Doc ID 2381683.1)

Last updated on APRIL 08, 2021

Applies to:

Primavera Unifier Cloud Service - Version 17.12.0.0 and later
Primavera Unifier - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

Timesheet Record created, and sent for email approval.
Email received, and approved the record via email.
Review of the system shows the task as pending.


STEPS to Clarify

  1. User Creates a Request on a task needing approval, system sends email to approver.
  2. Approver receives email and Approves the task request by email
  3. User accesses Unifier Notice the request still in pending status

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.