Approval Workflow Is Rejecting Invoices due to Invoice Line.Workflow Approval Status is "INITIATED" (Doc ID 2382092.1)

Last updated on DECEMBER 02, 2022

Applies to:

Symptoms

VErsion: 11.13.17.11.0
The approval workflow is rejecting invoices. The approval rule was working before. I have disabled all the new approval rules, but still the invoices are getting "Rejected" by the workflow. Below is the error message from BPM.

Error Message:
com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/bpel/workflow/taskService}operationErroredFault} messageType: {{http://xmlns.oracle.com/bpel/workflow/taskService}workflowErrorMessage} parts: {{ payload=java.lang.NullPointerException30010Error in creating reply message for Web Services. Error in creating reply message for Web Services. The Web Service input could be invalid causing this exception. Check the Web Service input for correctness. The input could also be validated against XML schema definition that describes the operation input. It being valid, this is a system error. 2018-03-12T11:38:00.65Zfalseenv.Client}

Cause

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