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Unable To Assign Multiple Roles To New User As It Cannot Be Approved (Doc ID 2382313.1)

Last updated on APRIL 27, 2018

Applies to:

Oracle Monetization Cloud - Version 1.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Monetization Cloud 1.1 , Access Request.

When setting up new users and assigning roles in OMC, in the Oracle Identity Manager (OIM), even with Admin role, multiple roles can be requested for a user in one request. However, it sets the status to pending and indicates that approval needed. However, when the ADMIN goes to do the approval, there are no items to approve. The Admin can see the tasks but no way to approve them. If the roles are added to the user on a one by one basis, then no approval is required and the user is granted the role.

Cause

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