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Login to P6 Professional for EPPM Fails With "Primavera P6 Professional has stopped working" After Moving a User From One Global Security Profile to Another. (Doc ID 2382943.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When attempting to log into P6 Professional for EPPM, the following error occurs:


Primavera P6 Professional has stopped working.


The issue can be reproduced at will with the following steps:
1. Login to P6 EPPM Web.
2. Go to User Administration and change a user's global profile.
3. Attempt to login to P6 Professional with that user.

4. Observe the login fails with the reported error.


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