Login to P6 Professional for EPPM Fails With "Primavera P6 Professional has stopped working" After Moving a User From One Global Security Profile to Another.
(Doc ID 2382943.1)
Last updated on MARCH 20, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and laterPrimavera P6 Enterprise Project Portfolio Management - Version 17.12.1.1 and later
Information in this document applies to any platform.
Symptoms
When attempting to log into P6 Professional for EPPM, the following error occurs:
ERROR
Primavera P6 Professional has stopped working.
STEPS
The issue can be reproduced at will with the following steps:
1. Login to P6 EPPM Web.
2. Go to User Administration and change a user's global profile.
3. Attempt to login to P6 Professional with that user.
4. Observe the login fails with the reported error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |