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Issue With ICS Bridge From Sales To Service (RightNow) (Doc ID 2383082.1)

Last updated on MARCH 07, 2019

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Issue with ICS bridge from Sales to Service (RightNow)

After receiving the the August 2017 (2017 C) update via Rightnow, we are now experiencing an issue with the ICS bridge back to Service from Sales.  

Test connection fails.

 Unable to test connection "SERVICE_CLOUD". [Cause: CASDK-0003] Unable to test connection "SERVICE_CLOUD". [Cause: CASDK-0003]
  

ERROR
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Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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