The LDAP Server is Unavailable

(Doc ID 2383089.1)

Last updated on APRIL 05, 2018

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

During the bridge install after providing the details to connect to Active Directory we get the following error: The LDAP server is unavailable

 

 

The install logs do not give any more information about why the bridge can not connect to Active Directory.

If we look at the Windows event viewer we can see the cause of the problem

 

 

 

 

Cause

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