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The LDAP Server is Unavailable (Doc ID 2383089.1)

Last updated on JULY 25, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.


During the bridge install after providing the details to connect to Active Directory we get the following error: The LDAP server is unavailable



The install logs do not give any more information about why the bridge can not connect to Active Directory.

If we look at the Windows event viewer we can see the cause of the problem






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