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"IOException trying to connect to HERE" Connecting to Here External Distance Engine (Doc ID 2383320.1)

Last updated on AUGUST 05, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

You are unable to connect with the Here external distance engine for planning, address validation or maps due to 

ERROR
-----------------------

IOException trying to connect to HERE

In the logs you see:

 

Cause

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In this Document
Symptoms
Cause
Solution


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