My Oracle Support Banner

"IOException trying to connect to HERE" Connecting to Here External Distance Engine (Doc ID 2383320.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.


You are unable to connect with the Here external distance engine for planning, address validation or maps due to 


IOException trying to connect to HERE

In the logs you see:



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.