UK Payroll Localization: Statutory Deduction Calculation Card Is Not Automatically Populated

(Doc ID 2383473.1)

Last updated on APRIL 06, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, UK - United Kingdom Legislation

When attempting to convert a group of Pending workers to an employee > the Statutory Deduction Calculation Card has not be automatically generated.
When we have tried to apply this manually an error message is generated at the point of saving the PAYE details, suggesting that the employment level is not eligible for the Tax and NI element.

The Tax and NI element has an Open Link to all payrolls, and the employee records have all the correct information applied, Payroll Relationship ID, Legal Entity etc...

Have created a New Hire employee record, and converted a Pending worker, and the Statutory Deduction Calculation Card has been successfully applied to both of these records automatically, therefore I suspect that this relates to the employee records rather than the functionality itself.

the following error occurs.

ERROR
-----------------------
The message is ORA-20001: The employment level entered is not eligible for the element Tax and NI on 2017-12-04. Details: You cannot grant the element to the payroll relationship, terms or assignment unless it meets the elemnt eligibility criteria and has an element costing record.
Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches hose defined on the costing rule. ORA-06512: at "FUSION.PAY_ELEMNT_ENTRY_API". line 415 ORA-06512 at line 51.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. converting the pending worker to employee;
2. Statutory Deduction Calculation Card has not be automatically generated;
3. trying to apply this manually and at the point of saving the PAYE detail > error is generated

Observation:
Have created a New Hire employee record and converted a Pending worker, and the Statutory Deduction Calculation Card has been successfully applied to both of these records automatically, therefore the suspicion is that this relates to the employee records rather than the functionality itself.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the existing pending workers converted to employee and having the Statutory Deduction Calculation Card automatically generated.

Cause

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