ACEC/CEC missing from My Services Dashboard with Universal Credit Entitlement

(Doc ID 2383948.1)

Last updated on JULY 09, 2018

Applies to:

Content and Experience Cloud Service - Version to
Oracle Content and Experience Cloud - Version 18.1.2 to 18.1.2
Information in this document applies to any platform.


Customers having purchased Universal Credits are unable to create a Content and Experience Cloud instance as this service is not showing up in the My Services Dashboard. 


 Universal Credit Model availability for CEC; Autonomous Content (ACEC) availability.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms