Troubleshooting Delays in Engage Collection with Facebook Content

(Doc ID 2383992.1)

Last updated on APRIL 09, 2018

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

For users reporting Facebook content collection delays in Engage, the Support team has created the following outline of information necessary to move forward with troubleshooting in order to identify problem.

Solution

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