ICS Triggers Between Eloqua and RightNow Are Not Working Properly

(Doc ID 2384210.1)

Last updated on APRIL 16, 2018

Applies to:

Integration Cloud Service - Version 16.4.1 and later
Information in this document applies to any platform.

Symptoms

On ICS 18.1.3

Integration in ICS between RightNow and Eloqua is not working.

Updates were made in RightNow, but no flows are coming into ICS and therefore, data sync between RightNow and Eloqua is not happening

Cause

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