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Fusion Global Payroll: Cannot Process Rollback from View Person Process Results Screen for Employees Errored in Payroll (Doc ID 2384324.1)

Last updated on SEPTEMBER 22, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.18.10.0. The note has been reviewed and is current for release 11.13.20.07.0.

Symptoms

ACTUAL BEHAVIOR
---------------
While attempting to rollback failed payroll action for employees from View Person Process Results screen, the payroll action was not rolled back.

EXPECTED BEHAVIOR
-----------------------
Expect the Payroll to be rolled back.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Click on Rollback Action from view Person Process Results For Employee Number 'XXXX'.

Cause

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In this Document
Symptoms
Cause
Solution


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