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Unable to Create Account Without a Plan Using SOAP Web Service (Doc ID 2384406.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Monetization Cloud - Version and later
Information in this document applies to any platform.


When using pcmOpCustCommitCustomer operation, included in the BRMCustServices_v2 web service, to create a customer account without any plan/deal/service, it failed.

Looks like CommitCustomer requires a valid plan POID. Even after supplying a dummy plan POID (-1), it is still failed.

Below payload is being used :



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