My Oracle Support Banner

On Customer Standard Page, Customers Are Not Getting Sorted In The Correct Order (Doc ID 2384510.1)

Last updated on APRIL 10, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.12.1.0.0 version, On customer page, after getting results, the customer is not sorted correctly


EXPECTED BEHAVIOR
-----------------------
Expecting to be have the customers sorted correctly

Example:
Susan Salt appears first than Susan Antol



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables > Billing
3. Go to Manage Customers
4. Query and order by customer name
5. Reviewed the results and observed customers are not sorted




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.